The Service team

The decision to purchase and install an Uninterruptible Power Supply from Constant Power Services Ltd shows your commitment to business continuity and the peace of mind that reliable power can provide, is well worth maintaining. Like any sophisticated equipment, a UPS system will only provide continued reliability with a program of regular maintenance. By subscribing to all-inclusive service agreement you can help eliminate small problems that can eventually lead to major catastrophes.

Constant Power Services Ltd. has a network of directly employed technicians and remote stock hubs covering the UK and Eire, providing round the clock contracts all inclusive of parts and labour, both during and after the warranty period. Customers with Maintenance Agreements in place have priority of our service resources. Constant Power Services Ltd technicians have experience in selling and servicing UPS for over 25 years and can therefore offer you and your client the best possible support for our UPS equipment.

The Benefits

  • Comfort factor during equipment life
  • Rapid response call-out for emergencies
  • 24-7 service availability
  • Full parts and labour cover
  • Preventative maintenance visits
  • Trained technicians, factory tested parts
  • Optional remote monitoring and diagnosis with Riello Connect

Let CPS keep watch on your UPS system 24-7 using GSM technology enabling interrogation of your UPS before we attend site. Provides the most comprehensive insurance that your UPS system will remain reliable and if a problem occurs, we can diagnose and respond with the utmost urgency.

UPS Spares Support

One of most important parts of any service programme is to have spare parts readily available. Constant Power Services Ltd stocks an extensive range of spares and complete UPS units at our Head Quarters in Hertfordshire as well as service hubs in Southampton, Bolton & Edinburgh.
Our fully trained technicians carry full emergency kits covering PCB’s, semiconductor and consumable components during call out visits aiming for a first time fix avoiding the need for return visits and unnecessary downtime.


Customised Maintenance Agreements

Maintenance agreements can often be adapted to suit specific customer requirements in respect of response times and the need to carry out preventative maintenance at pre-arranged dates and times when customer loads are less critical. Maintenance generally falls into two main categories, preventative and remedial which are carefully planned into service agreements offered by Constant Power Services Ltd. A modest annual investment can ensure that your UPS system is maintained regularly to guarantee optimum performance and ensure availability when it is needed.


Third Party Support?

As a dedicated organisation, all Constant Power Services Ltd. technicians concentrate primarily on support of our own products, since we recognise the fact that the best and most reliable service of any equipment is only available from the manufacturer or accredited distributors. Third party maintenance organisations can rarely offer the level of support necessary for such sophisticated equipment and almost certainly, factory tested spare parts will not be stock items.


For more details please telephone or email our service team.